Glubler Refund Policy

Last updated: April 8, 2025

Introduction

This Refund Policy outlines the terms and conditions under which Glubler provides refunds for our subscription services. We strive to ensure transparency in our billing practices and provide fair refund options for our customers.

We encourage you to try our free services before committing to a paid subscription to ensure our platform meets your needs.

1. Refund Period

As our product is a SaaS (Software as a Service) service, we are able to refund the funds of subscription cost if you claim a refund during 3 business days from the date of purchase.

To request a refund within the eligible period, please contact our support team at core@glubler.com with your account details and reason for the refund request.

2. Subscription Issues

We are happy to issue a refund if you subscribed to the PRO plan for more months than you wanted to by mistake.

Documentation of the error and prompt notification to our support team may be required to process such refunds. Each case will be reviewed individually by our customer support team.

3. Service Evaluation

Please make sure when you subscribe to the service that it is what you want, as mistakes cannot be seen as a reason for refunds. Please try our service for free and explore its functions before purchasing a paid plan.

We offer a free tier specifically to allow users to evaluate whether our service meets their needs before committing to a paid subscription.

4. User Responsibility

The customer is responsible for having the knowledge required to use the product. We provide comprehensive documentation, tutorials, and customer support to help you use our platform effectively.

Refunds will not be issued for reasons related to a lack of understanding of how to use the service after the refund period has expired.

5. Pre-Purchase Inquiries

If you are in any doubt as to the suitability of the service or have any questions, please contact us directly at core@glubler.com before you purchase to ensure that it is suitable for your purposes.

Our customer support team is available to answer any questions you may have about our services, pricing plans, and features before you make a purchase decision.